The Art of Closing the sale
Sales Coaching Audio Series
Mindset and Sales Support EVERY DAY!
Warm Up
Rapport and Goals
Agenda and Goals
Would you Trust a Company like ours?
Company Story – Design Consideration
Show and Tell
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System Features
1 Step or 2 Step call
Presenting Monthly Cost to Own
Pivot from Monthly Cost to Own to Cash Price
Presenting and Assuming the Sale
Think it over
Need to talk it over with Wife
Not sure if I want to spend that much
Im going to do it later
Other Bid is $3,000.00 Cheaper
How to Establish Goals
Indecisive Customer
CSR Coaching Series
CSR Sales Appointment (What did the CSR forget to do?)
CSR Sales Appointment (The right way)
CSR Irate Customer
CSR Dominant Irate Customer
CSR Incoming call 1
CSR Incoming Call 2
CSR Incoming call 3
Champion Technician Series
Pivoting the conversation
Repair vs Replace
Risk Assessment
$8.00 Amazon Capacitor
How much is a new system?
What would you recommend?
Brand
When can you install it
Sales Support Material
Overview of the Art of Closing the Sale